Salesforce for faculty empowers institutions to elevate their employee experience by transforming onboarding and communications, reimagining the intranet, and streamlining service.

Provide faculty and staff with simple access to collaboration tools, communication resources, and easy ways to support their favorite causes through volunteering. With everything at their fingertips, employees are more productive and engaged when working from anywhere.

Simplify employee service across channels with self-service support, AI, and chatbots that make supporting staff more efficient and productive. Help your employees help themselves with a self-service portal, knowledge articles, ticket updates, and built-in workflows. Offer multi-channel support and connect with your employees on channels like chat, messaging, email, and more.

As new faculty and staff onboard, you now have the building blocks to personalize their experiences. Design 1:1 personalized communication journeys across channels, and analyze those efforts. Create triggered pathways using myTrailhead that enable your team to learn information in bite-sized increments that will help them succeed in their new role.