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HubCap: Take Full Advantage of the Power of Us Hub! July 2018

By Lizzy Roberts July 9, 2018

Power of Us Live Event
Power of Us Live! Event in New York City in June. Credit: Kristin Kwasnik

Welcome to the HubCap

The HubCap is the monthly blog series that highlights the best of the Power of Us Hub!

Each month we’ll feature product updates, a round-up of past and upcoming community events, community-contributed resources and Hub Happenings from the previous month.

A lot happened in June — three new Clouds were announced, registration opens for a new Transition to Lightning Bootcamp, Dreamforce call for presentations begins — and we want to make sure you’re not missing anything!

So… what happened in June?

Product Updates

Hint: NPSP = Nonprofit Success Pack, HEDA = Higher Ed Data Architecture and SAL = Salesforce Advisor Link

Important Update about the recent NPSP Release

Please note that there is a bug with the Contact Delete Override button (CON_DeleteContactOverride), which will be fixed in the next release. Using the button in Lighting results in the following error: “This page isn’t available in Salesforce Lightning Experience or Mobile App.” For now, please use Classic to delete a Household or Contact.

Also, we’re happy to announce that Soft Credit Automation and Platform Data Encryption are now GA! With Automated Soft Credits, you no longer have to manually enter soft credit influence, instead, soft credits are automatically created based on Affiliation or Relationship information in the Nonprofit Success Pack (NPSP). By enabling Platform Encryption, customers who have purchased Shield platform encryption can encrypt various fields in NPSP including: Account Name, Account Billing Address, Account Website, Contact Name, Contact Mailing Address, Contact Other Address and Contact Title… stay tuned for more to come in the Hub!

New Clouds Announced!

Nonprofit Cloud (join the Nonprofit Cloud Hub Group Here!), Education Cloud and Philanthropy Cloud.



When the team pushes a new Production or Sandbox package release — which is every two weeks! — all the details, and any other important instructions or changes, are posted to these groups below in the Power of Us Hub. This is the go-to place to find out release updates! As such, we highly recommend you subscribe “to every post” so that you don’t miss out on important information:

Extend your Learning

Summer ’18 Release

NEW! Transition to Lightning Bootcamp

We are excited to release a new resource for those agile nonprofits thinking about their Lightning transition. Have questions? Looking for a guiding hand? Facing resistance from your end users? This workshop is for you! “Transition to Lightning Bootcamp” is an intensive, 6-week program for our most agile nonprofit customers. At the end of the 6 weeks, your organization is fully migrated to Lightning! Interested in participating? Contact [email protected] for more information.


Our content team has been busy! Here are a few webinar recordings & slides of note from June:

Upcoming Webinars to keep an eye on:

See all upcoming webinars in the MindShare Chatter Group, or the Getting Started Chatter Group along the left-hand navigation of each group.

Power of Us Live! Roundtables

“Circles of Success” are now be known as “Power of Us Live! Roundtables.” These are not your traditional sit and listen sessions; you have the unique opportunity to share and learn from your peers in an unscripted and interactive forum. Join the Power of Us Live! Roundtables Chatter Group in the Hub to learn more!

Knowledge Articles


E-books & Guides



Check out the Community Events Group in the Hub to learn about upcoming in-person Salesforce events!

Event Recap

  • Expedition Impact, Chicago, IL – June 11, 2018
  • Salesforce Connections Conference & Power of Us Party, Chicago, IL – June 12-14, 2018
  • Texas Dreamin’, Austin, TX – June 14-15, Community-led event
  • NPSP Day New York, NY – June 21, 2018, Community-led event
  • Education Product AMA, Online in the Hub – June 21
    • Check out the Education Product AMA group in the Hub to see what kinds of questions were asked and to search through answers from the HEDA, K-12 and SAL Product Teams!
  • Power of Us Live! New York City, New York, NY – June 26, 2018

    • Lots went on at the Power of Us Live! event in NYC: Roundtables on impact measurement and donor engagement, the Solution Exchange Live with demos from, Endeavor and New Leaders for New Schools, and the first ever LIVE Demo Jam, featuring our AppExchange partners from Patron Technology, Community Brands, iWave, Fonteva, Rallybound, WealthEngine and Mowgli. Congrats to the winner of the sweet, sweet trophy… Fonteva!!

Upcoming Events

    Midwest Dreamin’, Chicago, IL – July 11-13, Register! Community-led event

    Premier Success AMA, Online in the Hub – July 26, Join the Group! No registration required

    WITness Success, Denver, CO – July 27-28, Register today! Community-led event

    • Empower, support and invest in Salesforce Women in Tech user group members & leaders with a 1 ½ day event. Attendees will learn, network, grow & ultimately excel in their Salesforce careers, be role models and mentor others.
    • Learn more and register!

    Community Sprint, Denver, CO – July 31 & August 1, 2018 — Sold out! Join the waitlist

    • Don’t worry! You can still join the waitlist and we’ll let you know as slots open up. If we are not able to add you to this event, we encourage you to attend the last of our 2018 Sprints taking place October 24th-25th in Portland, Oregon. Stay tuned for more information and links to register for the next sprint!
    • Join the conversation in the Open Source Community Sprints Hub group.

    Dreamforce 2018, San Francisco, CA – September 25 – 28, 2018, Register now!

    • Call for presentations is open! Are you blazing a trail at your institution or organization? We want to hear from you! Submit your session ideas through the Call for Presentations! Our call for presentations will remain open until July 16, 2018 and we will notify submitters by mid-August.
    • Visit the Dreamforce Chatter Group in the Hub and join the conversation about how to convince your manager to get budget to go to Dreamforce!

    Get Help From Experts at Salesforce

    Pro Bono Program

    In honor of World Refugee Day on 6/20, we shared a special blog post about the pro bono work Salesforce employees did with Jobs4Refugees. The Berlin-based NGO helps refugees restart their professional careers in Germany. Read how pro bono volunteers are helping Jobs4Refugees power a brighter future!

    If you have a need for Salesforce expertise that’s not time sensitive or mission critical, our Pro Bono Program might be the way to go! We aim to match nonprofits and education institutions with Salesforce employees to maximize their Salesforce implementation. Ideal Pro Bono projects should take 10 to 20 hours to complete and exclude integrations with third-party apps. All nonprofit and education organizations with a live instance (not a trial) of Salesforce can apply. For more information including project guidelines, recommendations, and the application…and yes, it’s free!

    Get Help from Experts in the Community

    Community Office Hours

    There are 5 different office hour sessions hosted in the Hub by our amazing community members! These are community-led open Q&A sessions: you don’t need to pre-register.

    Solution Exchange

    The Solution Exchange is a community-powered tool designed to connect community members to users and institutions who are trying to solve similar challenges using Salesforce. Check out these new solutions:

    Have a solution to share? Submit yours now.


    Each week Ryan Ozimek (MVP) reads the entire Hub for you! Join fellow customers, partners, and staff who get the most important Power of Us Hub updates delivered to their inbox each week. Subscribe today!

    Get your questions answered!

    Post a question in Chatter and get an answer within 24 hours.

    Hub Happenings

    Announcements from your beloved community management team…

    New NPSP How-To Videos!

    Pride Month in the Hub

    • June was Pride month and with that came global celebrations recognizing those in the LGBTQIA+ community who have and continue to influence the movement. Happy Pride everyone!
    • In celebration of Pride month, Jace Bryan began adding Hub posts throughout the month of June as a reminder to our LGBTQIA+ Ohana as well as our allies and accomplices, that “…we are indeed valued members of the Power of Us Hub, valued customers and partners of, and valued members of the overall Salesforce ecosystem.”
    • Be sure to check out the Salesforce Equality website, watch our Equality Trailblazers, and join us on the path to #EqualityforAll Be Proudly You. Check out: Proudly Me.

    Take me to the Hub

    What do you think of the HubCap?

    We want your feedback! Hop in the Hub and post to Lizzy’s profile, include the topic #HubCap and let us know your thoughts! Also, let’s keep the good times rolling… see something we should include in next month’s edition? You guessed it, comment with the topic #HubCap to contribute to the blog. Until next time!

    From, Your Community Team

    The Power of Us Hub is an online community for customers, certified partners and staff. The Hub is a place for you to get answers, build your Salesforce skills, share your expertise and connect with others in the nonprofit, higher ed and K-12 sectors who are using Salesforce!