Community Hero David Lea
“I participate to pay it forward. When I first started with Salesforce I got so much help from the community that now I feel honored to be able to pay that back to the community.”
– David Lea
We are celebrating the one year anniversary of the Power of Us HUB by recognizing 30 community members who have been instrumental in supporting the growing community of nonprofit and higher ed Salesforce users.
Today’s community hero is David Lea (@MotownCloud), Data Analyst and Salesforce System Administrator at Wayne State University. When Dave isn’t answering questions in the Power of Us HUB, he is responding to community questions in the salesforce.com Success Community and on Twitter. He is part of the talented Wayne State University team that helped organize and host our very first Higher Education Summit in 2013 where he also presented in several sessions. Dave has also shared his Salesforce knowledge with a host of other institutions in offline meetings where he has often demo-ed Wayne State’s elegant use of Flow for outbound calling campaigns. Thanks for giving back Dave!
Who are you (in 250 words or less)?
“I am a Salesforce Administrator at Wayne State University, serving just over 200 users across multiple departments. Every day I’m able to work with our users to implement processes in Salesforce that drive student yield, provide exceptional customer service, and rethink outdated business processes.”
How long have you been working with Salesforce products?
What quick tip would you give someone getting started with Salesforce?
“Get involved in the many Salesforce communities like the Power of Us Hub, Success Community, and Twitter. There are so many ideas and examples out there just waiting to inspire you.”
As a thank-you for all David has done for the community over the last year, the Foundation is donating $250 to a nonprofit of his choice.
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